What withdrawal methods do you offer and how long will it take?
To see a full list of the withdrawal options available to you, and their respective timeframes, please see the table below.
Please note that the timeframes listed are additional to our own internal processing times, which is a maximum of two days.
Payment Method |
Type |
Minimum Withdrawal |
Processing Time |
---|---|---|---|
Bank Transfer |
10 EUR |
2-7 working days* |
|
Debit / Credit Card |
10 EUR |
Within 5 working days |
|
Debit / Credit Card |
10 EUR |
2-7 working days |
|
Debit / Credit Card |
10 EUR |
Within 4 hours |
|
Debit / Credit Card |
10 EUR |
Within 5 working days |
|
eWallet |
10 EUR |
Within 28 hours |
*All withdrawals must first be approved by our finance department before they can be processed. This process can take up to 48 hours.
**This entirely depends on your bank’s processing times, meaning it could take up to 5 banking days to reach your account.
You can check the status of your withdrawal by logging in to your account and going the cashier. Select 'Withdrawal' and then the 'Transaction history' link to check the status of each withdrawal.