What’s the procedure?

All withdrawals are reviewed based on the risk check results and must be approved by our internal review team; this process can take up to 1-2 business days. Occasionally, withdrawals may be merged in the event of a previous withdrawals not being processed yet. If you have unused bonus money in your account, you may not be able to withdraw. 

You can only withdraw to the credit or debit card, bank account or eWallet you used to make your deposit. This means that the payment method must be verified before a withdrawal can be made. The payment method must be registered in your name and belong to you.