Terms and Conditions for Bonuses and Promotions (collectively „Promotions“)
1. Introduction
1.1 The scope of the terms and conditions set out in this document (General Terms and Conditions for Bonus and Promotions) covers all promotional offers available on our platforms (each a Promotion). These, together with the applicable Specific Terms and Conditions for Promotions, also known as the "Key Terms", which are set out on the relevant destination website (the page to which you are directed when you click on an advertising banner or search engine listing) of the relevant Promotion (Specific Terms and Conditions for Promotions), and our General Terms and Conditions (GTCs) and Privacy Policy (collectively, the Terms), form a legally binding contract between you and us and may only be amended with our consent. By participating in a Promotion, you agree and acknowledge that you are bound by the regulations.
1.2 Before participating in a Promotion, you should read these General Terms and Conditions (T&Cs) for Promotions and the applicable Specific Terms and Conditions (T&Cs) for Promotions.
1.3 In the event that the General T&Cs for Promotions conflict with the applicable Specific T&Cs for Promotions and the GTCs, or in the event of any inconsistency, the Specific T&Cs for Promotions shall apply first, followed by these General T&Cs for Promotions. This provision will be applied only to the extent necessary to resolve the relevant conflict or inconsistency.
1.4 You may print a copy of these General T&Cs for Promotions using the print function in your browser.
1.5 Your use of each Platform itself and of any services available through that Platform are subject to the Rules.
2. Promotions and Promotion Periods
2.1 We may, from time-to-time, run Promotions and these may take the form of bonus offers (whether real-money bonuses or some other form of incentive), prize draws, competitions, contests, leagues, tournaments or other form of Promotion, or a combination of any of these. The particular form of Promotion will be described, and full details set out, in the communications (such as e-mails, computer pop-ups and letters) We issue to tell You about each Promotion (each a Promotion Communication) and/or on the individual web landing page for the relevant Promotion.
2.2 For the purposes of all Promotions, the promoter is the entity You have contracted with under the General T&Cs ("We", "Us" and "Our").
2.3 The period of time during which each Promotion will run (Promotion Period) will be specified in the applicable Specific T&Cs for Promotions. Each Promotion will automatically close at the end of the relevant Promotion Period, at which point no further participation in that Promotion will be possible. Where no Promotion Period is specified, the relevant Promotion will end when it is discontinued on the Platform.
3. Promotion Communications
3.1 Unless otherwise indicated in the Promotion Communication, participation in each Promotion is open to players from any of Our Platforms but is limited to one per person, family, household, address or organisation to whom We send the Promotion Communication. We reserve the right to restrict participation in certain Promotions to players who fulfill specific selection criteria. Where a Promotion Communication permits multiple participants, We reserve the right, in Our sole discretion, to limit the number of participants.
3.2 Unless otherwise indicated in the Promotion Communication, it is intended for the addressed recipient or category of recipient only and cannot be transferred. If You are not the intended recipient or within the intended category of recipient then the offer is null and void.
4. Eligibility to participate in Promotions
4.1 To be eligible to participate in any Promotion, You must:
(a) be eighteen (18) years of age or older, or the legal age of majority in your home country, state or province;
(b) be legally entitled to use Our services in accordance with our GTCs;
(c) be resident or located in the respective country for which the promotion is specifically targeted at;
(d) have successfully completed the registration on the Platform for the relevant service and opened a real money player account (Account) in accordance with our GTCs, unless the applicable Specific T&C of Promotions indicate that a "no purchase necessary" route is available and subject to section 5.2 below;
(e) meet all other eligibility requirements set out in the relevant sections of these General T&C for Promotions in respect of certain general categories of Promotion as well as in the Specific T&Cs for Promotions; and
(f) not be an unauthorised Person (as defined in section 6, below);
4.2 To be eligible to participate in any Promotion which is stated to be intended for new players or which is described as a "new player" or "sign up" offer (or similar), You must not previously have opened and made a deposit into an Account on any of Our Services. Such Promotions may not be used in conjunction with any other Promotion.
4.3 The identity of each participant in a Promotion will be determined from all or any combination of the following: name, address, email address, credit/charge/debit card number, IP address and other forms of identification which may be required. We reserve the right to request further information from You if You wish to participate in certain Promotions.
5. Participation in Promotions
5.1 Participation in any Promotion is voluntary. You are free to decline to participate in a promotion by simply ignoring the relevant promotion information or rejecting it (whichever is applicable).
5.2 To participate in a Promotion, you should follow the instructions set out in the relevant Promotion Communication, on the individual web landing page for that Promotion and, where appropriate, the applicable Specific T&C for Promotions. Where the Promotion Communication or landing page indicates that no purchase is necessary to participate in the Promotion, you may participate by sending an email to the address specified there.
5.3 Unless otherwise indicated in the applicable Specific T&Cs for Promotions, participation in each Promotion is only permitted once.
6. Ineligible and disqualified players
6.1 Officers, directors, employees, consultants or agents of ODDSET GmbH or any of its subsidiaries, parent or associated companies, or any of its or their respective suppliers or vendors (including advertising, printing and publicity agencies) or any officers, directors, employees, consultants or agents of any entity connected with any Promotion, or relatives of any of the foregoing persons, "relative" shall include, but not be limited to, a spouse, partner, child or sibling and any person residing in the same household as any of the foregoing persons.
Ineligible persons are not permitted to participate in Promotions.
6.2 In case a customer takes part in a Promotion who is not eligible to participate, we reserve the right, without prejudice to any other rights under these rules, to recover any bonuses, payments, rewards or other prizes from the customer, including from their account.
6.3 We reserve the right, at our sole discretion, to exclude any customer who cheats or tampers or attempts to tamper with the entry or conduct of a Promotion or whose conduct constitutes a breach of the rules and is clearly inconsistent with the spirit of the Rules or the objective of the relevant Promotion or, in our opinion, may bring us into disrepute.
7. Qualifying Deposits
7.1 Unless the applicable Specific T&Cs for Promotions indicate that a "no purchase necessary" route is available (or such other dispensation is available), participation in any Promotion is subject to you having made the required minimum deposit as may be required from time-to-time into your account, once opened, (Qualifying Deposit) unless the Specific T&Cs for Promotions specify that a different qualifying deposit amount is required.
7.2 Transfers made between player accounts (player "A" transferring money to player "B") and reverse cash outs do not qualify as deposits for the purpose of any minimum Qualifying Deposit requirements.
8. Release and withdrawal restrictions
8.1 In regard to some Promotions, certain release requirements or, where appropriate, withdrawal restrictions must be satisfied, in addition to the general eligibility criteria set out in these General T&Cs for Promotions, before a bonus may be used, played with or, where appropriate, withdrawn, or as a condition of being eligible for a prize or to compete in a competition, contest, league or tournament. Any such additional restrictions or requirements will be contained or referenced in the applicable Specific T&Cs for Promotions. You may only withdraw any funds from your account obtained via a Bonus on our Sports Service when You have met the wagering restrictions associated with that bonus offer. All bonuses have to be wagered at odds of 1.70 or above.
Any bets placed at the Starting Price (SP) on Horse Racing shall not count towards meeting these bonus release requirements.
In the event that you withdraw funds in respect of which you have received, or are eligible to receive a bonus, without having met any applicable release requirements, cash out restrictions or general eligibility criteria, you shall forfeit the entire sum of the bonus and any winnings resulting from this bonus and We shall be entitled to deduct this from your Account.
9. Payment of bonuses
9.1 Subject to clause 8.1 above, all real money bonuses will be deposited into the accounts of eligible customers within seven (7) days of registration for the relevant Promotion, unless otherwise specified in the applicable Specific T&C of the Promotion.
9.2 Your use of any real money bonuses is subject to Our review for irregular playing patterns. To ensure fair gaming and the proper use of bonuses, We consider low margin betting, equal betting, zero risk bets or hedge betting to be irregular gaming when deployed to exploit bonuses. Further examples of irregular playing patterns also include, but are not limited to: (i) placing single or multiple bets of a value of fifty percent or more of the bonus on any single game , individual hand, or round, building a balance and significantly changing play patterns (bet size, game types, bet structures etc.) in order to meet the bonus release requirement; (ii) placing large bets which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus release requirements have been met; (iii) if We have good grounds to suspect that you have sought only to exploit a bonus offered by Us in good faith to enhance your entertainment (for example, on acceptance of a bonus, the minimum wagering requirement is met and funds are subsequently withdrawn). In the event that we deem that an irregular playing pattern has taken place, We reserve the right to prevent you from cashing out account funds and/or withhold any of your winnings derived from your use of the bonus.
9.3 In the event that more than one real money bonus or any excess payment is accidentally paid to a qualifying player, We reserve the right, without prejudice to any other rights under the rules, to seek the return of the amount of any additional real money bonus or payment from that player's account.
10. Liability
10.1 Except in the case of personal injury or death caused by our negligence or in the case of fraudulent misrepresentation or other damages for which liability may not be limited or excluded by law, We will not be liable, to the fullest extent permitted by law, for your participation in (or the fact that you are unable to participate in) any Promotion, in particular if it involves the use of a prize by you (or the fact that you do not use the prize).
10.2 If a Promotion cannot be run as planned, in particular, due to technical problems or circumstances beyond our control, We will have no liability and will not award any bonuses, payments or prizes.
11. Modification and discontinuation of promotions; change of rules
11.1 We reserve the right to amend or discontinue any Promotion or any aspect of it at any time, with or without notice, for any reason, including, without limitation, in the event that there is a printing, production, distribution or other error in the Promotion information or on the Platform, or in the event that there are errors in the preparation of Promotions or their execution which affect the outcome of the Promotion, the number of participants or the value of claims.
11.2 The Rules may be amended by Us at any time by posting the amended terms on the relevant page(s) of the platform. Therefore, we recommend that you visit these General T&Cs for Promotions regularly. By continuing to participate in the Promotion on your part, you agree to be bound by these amended terms.
12. General
12.1 You may not assign or transfer any or all of your rights or obligations under the rules.
12.2 No third party shall have a right to enforce the Rules against Us.
12.3 Failure by Us to enforce a right under the rules does not result in waiver of such right.
12.4 If any part of the rules is found to be unenforceable as a matter of law, all other parts of the rules shall be unaffected and shall remain in force.
12.5 Our determination and decision on all matters will be final and no correspondence will be entered into. Any dispute or situation not covered by the rules will be resolved by our management in a manner it deems to be the fairest to all concerned and, subject to the following section, that decision shall be final and binding on all players.
12.6 You and We agree that the laws of Germany apply to the rules and that any dispute between You and Us arising out of or in connection with the rules or any Promotion will only be dealt with by German courts.
12.7 If these General T&C for Promotions or any applicable Specific T&Cs for Promotions are translated into a language other than English, then the English version shall prevail where there is any inconsistency.
If you have any questions, please contact our Customer Service team.