PromoCode Frequently Asked Questions
1. What is a PromoCode?
PromoCode is a 12-digit code which, when redeemed, gives the customer bonus credit, bonuses, and other promotions and is issued with a promotion or competition.
2. Where can I get the PromoCode?
You can get the PromoCode as part of reward for selected promotions and/or events.
3. How can I redeem my PromoCode?
- Under the deposits page, you will find the deposit option “PromoCode”.
- Please enter the 12-digit PromoCode and click on 'Submit'.
- The next screen will indicate whether your PromoCode voucher has been redeemed or not.
- If successful, you will receive the message “The PromoCode voucher has been redeemed”.
- The promotion will immediately be available in your account to use.
- Depending on the type of PromoCode, you will either be credited with a bonus balance or you will receive other bonuses, such as a free bet or joker bet.
4. How and where can I play using the PromoCode?
PromoCodes are usually used for individual betting events and/or markets. You can find more information in the specific Terms and Conditions of the respective promotion.
Certain wagering requirements, restrictions or limitations may apply. This is also stated in the specific Terms and Conditions of the respective promotion.
5. Can I use the same PromoCode more than once?
No. You can only redeem the promotion once after it has been credited to your account.
6. How many PromoCodes can I redeem?
Unless otherwise stated in the specific Terms and Conditions of the respective promotion, only one PromoCode per campaign/promotion can be redeemed. In addition, only one PromoCode can be redeemed within 12 days, regardless of the campaign or promotion.
7. How long is the PromoCode valid?
The validity period of the PromoCode may vary depending on the promotion/campaign. You can find more information on this in the specific Terms and Conditions of the respective promotion or you will be informed in another way.